The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Use Of Site
• This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Laurie and Lisa Designs reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Laurie and Lisa Designs believes that customer conduct violates applicable law or is harmful to the interests of Laurie and Lisa Designs.



• Privacy Policy
• Please rest assured, that we don't sell or share your information with anyone outside of the Laurie and Lisa Designs company. When you purchase an item from our online store, we collect the information you provide us with regards to your name, address, phone number, E-mail address and information about the product(s) you purchased. We do this to be able to offer you the best customer service possible. Additionally, you will automatically be enrolled in our E-mail newsletter which provides you with advanced notice of store sales, new merchandise and other store-related events. But of course, you have the option to add or remove yourself from our list at any time. Security: Your credit card number is completely safe. Protecting your information is our highest priority. When you place a telephone order, after processing your payment, the credit card information will be immediately shredded. When you purchase online, your payment information will be automatically processed, so we don't see your credit card information. If you have any questions or concerns, please feel free to contact us! Thank you.



• Shipping & Delivery
• At this time, Laurie and Lisa Designs ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.



• Sales Tax
• Taxes Sales tax will only be applied to orders shipped within Arizona (8.1%)



• Return Policy
• You may purchase merchandise from this Web site by using any one of the payment options listed. Laurie and Lisa Designs reserves the right to change its payment procedures at any time without prior notice to you. Please note that we will gladly exchange your item within 7 days of receipt. We do not offer cash refunds. If you wish to make an exchange, please contact us in writing (E-mail LaurieandLisa@aol.com), or call us at 520-429-0449 to arrange for return shipping. We do not accept returns or exchanges on custom made or special order items.



• Store Hours
• Our office is open Monday through Friday, from 8am to 5pm Arizona, U.S.A. time (GMT-7), With the exception of holidays, we will ship your order during these times. We will most likely ship your order within 48 hours of the time it is received. Please allow up to 5-7 business days for order processing, in the event we have to make your jewelry. When your order is shipped, we'll send you an E-mail confirmation. If you require a rush order, there may be an additional shipping charge according to the time-line in which you need your jewelry.



• Miscellaneous
• Telephone Orders If you prefer, we would be glad to take your order over the phone. Please call: 520-429-0449, to speak with a customer service representative. We are open from 8am to 5pm Arizona Time (which is Pacific or Mountain time depending on the time of year! Arizona does not participate in Daylight Savings Time). If you have to leave a message, we will call you back promptly. We can also be reached at our E-mail: LaurieandLisa@aol.com Repairs: All our jewelry is guaranteed for one year from purchase, against defects or breakage, unless breakage is due to abusive handling. Should something need to be repaired during this time period, please first contact us via E-mail (LaurieandLisa@aol.com), or call us at 520-429-0449, and we will arrange for you to ship it to us. When returning a piece, please wrap it securely and return it with shipping prepaid. We recommend insuring the package for the value of the item(s). We are not responsible for items lost during shipping. We can also repair older items. Please contact us for an estimate and sending instructions. Thank you!